Returns Policy

Summary

In the unlikely event that you are not completely satisfied with your product, you can return it to us for an exchange or refund by following the steps outlined below.

Return Conditions

Merchandise must be returned in its original condition in order to be accepted as a return. Returned or exchanged items must include all original packaging and accessories. Shipping charges are non-refundable.

Return Process

Please contact us at support@original-optics.com​ to request a refund within thirty (30) days of receipt. Returns requested beyond this time period may be declined. ​

1. A reference number will be assigned to your return.
2. The buyer will be responsible for return postage costs. We recommend using a service that covers the full cost of the items, as Original Optics cannot be held responsible for any damage or loss on behalf of the shipping carrier.
3. All refunds will be credited to the purchaser's original credit/debit card
4. An email will be sent to notify you that the returns process was successful.